mirror of https://github.com/nextcloud/desktop
Doc: more fixes on troubleshooting section
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@ -19,8 +19,12 @@ Identifying basic functionality problems
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see a red warning box on the page, your server setup is not correct or needs
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fixes. Please verify that your server installation is working correctly.
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:Problem: All desktop clients fail to connect to ownCloud:
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The ownCloud syncing use the built in WebDAV server of ownCloud.
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:Ensure the WebDAV API is working:
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If all desktop clients fail to connect to ownCloud, but the access via the
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web interface works, the problem often is a mis-configuration of the WebDAV
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API.
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The ownCloud client uses the built-in WebDAV access of the server content.
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Verify that you can log on to ownClouds WebDAV server. Assuming your ownCloud
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instance is installed at ``http://yourserver.com/owncloud``, type
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``http://yourserver.com/owncloud/remote.php/webdav`` into your browsers
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@ -45,8 +49,8 @@ Isolating other issues
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If the sync result is unreliable, please ensure that the folder synced with
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ownCloud is not shared with other syncing apps.
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.. note:: Syncing a directory with ownCloud and other sync software such as
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Unison, rsync, Microsoft Windows Offline Folders or cloud services
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.. note:: Syncing the same directory with ownCloud and other sync software such
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as Unison, rsync, Microsoft Windows Offline Folders or cloud services
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such as DropBox or Microsoft SkyDrive is not supported and should
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not be attempted. In the worst case, doing so can result in data
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loss.
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