diff --git a/Makefile b/Makefile
index a0fc099..4f50593 100644
--- a/Makefile
+++ b/Makefile
@@ -5,6 +5,9 @@ all:
 drafts: tags
 	LANG="en_US.UTF-8" jekyll serve --drafts --incremental
 
+run: tags
+	LANG="en_US.UTF-8" jekyll serve --incremental
+
 tags:
 	./generate-tags
 
diff --git a/_config.yml b/_config.yml
index 899a2ad..a7693ae 100644
--- a/_config.yml
+++ b/_config.yml
@@ -7,7 +7,7 @@ tag_page_dir: tag
 paginate: 10
 highlighter: 'rouge'
 
-gems:
+plugins:
   - jekyll-paginate
 
 lsi: false
diff --git a/_posts/2019-02-23-open-source-sucks.md b/_posts/2019-02-23-open-source-sucks.md
new file mode 100644
index 0000000..819285b
--- /dev/null
+++ b/_posts/2019-02-23-open-source-sucks.md
@@ -0,0 +1,51 @@
+---
+layout: post
+title: "Abusive user relationships in open source"
+tags:
+- opensource
+- opinion
+---
+
+I don't think anybody can understate the value free and open source software
+has brought to the world at large, value which has largely been freely given
+with little expectation in return. The ubiquity of free and open source
+software seems to have fostered a sense of entitlement in the minds of some
+users. This presumption that free and open source software should do exactly
+what they expect it to do, and if not, that's a problem that _you_ the
+maintainer should address. I find this viewpoint to be not only incorrect, but
+abusive.
+
+Today I stumbled into a ticket, wherein a user exclaimed, paraphrasing:
+
+> _I love open source and I really like this tool, but the fact that this ticket
+> is still open and not addressed makes it very hard for businesses to take
+> open source software seriously._
+>
+> _This ticket isn't asking for anything crazy, a number of proprietary tools
+> already support this kind of functionality._
+
+I must commend my colleague who handled this ticket very well and avoided what
+was my first gut reaction of "go fuck yourself." The tone of the comment is one
+I frequently see from people who believe that they are entitled to something
+from the free and open source community. What makes this one particularly
+obnoxious to me is the passive aggressive tone, combined with the expectation
+that others should do some work for free.
+
+For me, much of my free and open source work falls into one of two buckets:
+
+1. Passion-driven, I'm doing this for me. It's not that I don't care about
+   people who might use it, but I don't care _that much_ about what those
+   people might want.
+1. Work-driven, I'm contributing to this project because it directly relates to
+   my professional work. This is usually the case when I'm making one-off pull
+   requests to some upstream project.
+
+At no point will I ever do what some random person on the internet asks me to,
+unless it fits into one of those two buckets. More generally speaking, if you
+want something done in a free and open source project you should either
+do it yourself, or pay somebody to implement what you want. Trying to shame
+others into doing your bidding is _never_ appropriate.
+
+We all have bills to pay,
+
+<img src="/images/fuckyoupayme.jpg" alt="fuck you, pay me"/>
diff --git a/images/fuckyoupayme.jpg b/images/fuckyoupayme.jpg
new file mode 100644
index 0000000..d6a00a8
Binary files /dev/null and b/images/fuckyoupayme.jpg differ